Complaints Handling Procedures

It is unfortunate that you have reached this point and for which we apologize. All attempts will be made to rectify the situation. 

Complaints in respect of our representatives must be lodged with our Compliance Department on the following details:
Landline Number 010 502 1842
WhatsApp Mobile Number 064 360 4541
Mobile Number 0672919334

email address: customercare@forsurancelifestyle.co.za

Should you not be satisfied with the query resolution the complaint must be forwarded to the Ombud of the following details: 
Address: 
National Financial Ombudsman of South Africa (NFOSA)
110 Oxford Road,
Houghton Estate,
Johannesburg,
2198


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